README First: Certification Exam related questions


If you are taking an OnVUE exam and having technical difficulties see this knowledge base article.

The following resources are available to assist:

Prepare for Certification:

Exam Registration Tutorials (pdf)

Advice Sheet for Taking an Exam:
Advice for Candidates Taking Exams with Pearson VUE

Book and/or Take an Examination:

How to complete your Certification:

Frequently Asked Questions:

Voucher Terms and Conditions:

If you need assistance please raise a ticket or contact us by email to certifications(at) Please include as much information as you can, including your candidate ID number, screenshots, voucher number etc. Please note we aim to get back to you as soon as we can (typically 48 hours), but that the helpdesk is closed on the weekend and US and UK holidays.


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