Information on The Open Group Open Badges program is available at:
To receive a badge for The Open Group certification(s), you must Opt-in and an invitation will have been sent to you after your complete your first certification. This includes a link to click on. If that link has expired, or if more than 3 working days have passed since your certification or award and you think you have missed the invitation you can also opt-in manually using this opt-in link (login required).
If you need to contact us you can raise a ticket or email us at badges(at)opengroup.org.