Overview
The Forum Support Service Portal provides a centralized, self‑service resource for resolving issues related to accessing or using The Open Group Forums. It is designed to help members find answers quickly and efficiently without needing to submit a support ticket.
What the Portal Provides
The portal offers several features to support fast, independent problem‑solving:
- Online reference library
- Searchable content for quick navigation
- Self‑help tools
- Knowledge base articles
- FAQs with answers to common questions and known issues
- Faster resolution through immediate access to curated information
These resources are continuously updated to reflect the latest guidance and forum access information.
When to Contact Forum Support
If you are unable to resolve your issue using the self‑service resources:
- Use the Contact Support button within the portal.
- Submit your request with as much detail as possible.
- A support representative will follow up to ensure your issue is resolved.