Overview
If you experience any issues while using The Open Group Shop (https://shop.opengroup.org), support is available through The Open Group Helpdesk. You can submit a request directly through the support portal, ensuring your inquiry is routed to the correct team.
How to Request Assistance
To get help with any Shop‑related matter—such as ordering, downloading products, account access, or payment issues—follow these steps:
- Go to The Open Group Helpdesk.
- Select Submit a request.
- Complete the form with the details of your issue.
- Under Category, choose Bookstore to ensure your request is directed to the appropriate support team.
Providing clear information in your request will help the team resolve your issue more quickly.
Summary
For any issues related to The Open Group Shop, simply submit a request through the Helpdesk and select the Bookstore category. This ensures your inquiry reaches the correct support specialists who can assist you efficiently.