Overview
The Open Group’s online exams are delivered through Pearson VUE’s OnVUE remote‑proctoring system. To ensure a smooth testing experience, candidates must meet specific technical and environmental requirements. This article outlines the key requirements and common issues to be aware of.
Technical Requirements
All online exam requirements—including system specifications, supported operating systems, and testing policies—are published on the Pearson VUE website.
For full details, visit the Pearson VUE Online Exam information page for The Open Group.
Common Causes of Technical Issues
Two factors account for most problems during online exams:
1. Using an Employer‑Issued Computer
Work computers often include:
- Firewalls
- VPN requirements
- Security policies
- Restricted permissions
These can block the OnVUE software from running correctly, especially the video streaming required for remote proctoring.
2. Unreliable Internet Connections
Unstable or restricted connections can interrupt your exam session. Risky connection types include:
- Wi‑Fi with weak signal strength
- Hotel or public networks
- VPN connections
- Mobile hotspots
Any interruption may cause delays or force the exam to end prematurely.
Recommended Setup
To minimize issues, we strongly recommend:
- Using a personal computer (not issued by your employer)
- Connecting via a wired Ethernet connection rather than Wi‑Fi
- Ensuring your testing environment is quiet, private, and free from interruptions
Summary
To take an online exam successfully, ensure that:
- Your device meets Pearson VUE’s technical requirements
- You avoid employer‑issued computers
- You use a stable, wired internet connection
Following these guidelines greatly reduces the likelihood of technical disruptions during your exam.