Exam Conduct Policy Q&A
- Guidance for Individuals Considering a Qualification Leading to Certification
- Why a Passing Exam Result May Not Lead to Certification
- What is The Open Group policy on cheating?
- What is The Open Group policy on brain dumps?
- Can I Share or Discuss Exam Content?
- What Can I Do If I Disagree With a Decision Made by The Open Group?
General Certification Questions
Exam Registration
- How to Schedule an Exam with Pearson VUE
- How to Cancel or Reschedule Your Exam
- How Do I Register to Take an Exam at a Pearson VUE Test Center?
- Unable to Connect to Your Pearson VUE Account
- What Do I Need to Know About Taking an Exam at a Pearson VUE Test Center?
- How can I find out more information on The Open Group examinations?
Knowledge-Based (Exam-Based) Certification
- How to Contact Pearson VUE for Support
- How Can I Reschedule My Certification Exam Appointment?
- When Will I Receive My Exam Results?
- How can I find more information on the Exam Requirements?
- How Can I Access My Exam Score Report?
- My Score Report Is Pending — What Does This Mean?
Exam Retakes
- What to Do If You Fail an Examination
- What Are the Rules for Certification Exam Retakes?
- Retake Exam Fees
- Is There a Limit on the Number of Retakes for a Certification Exam?
- If I Fail a Combined Exam, Can I Retake Part 1 or Part 2 Earlier Than the One‑Month Retake Policy?
- Why Do I Have to Wait One (1) Month Before an Exam Retake?
Online Exams
- Who Do I Contact for Help During an OnVUE Online Exam?
- Troubleshooting OnVUE Check‑In Issues
- Who to Contact if you have OnVUE Check‑In Issues for The Open Group Exams
- What Is OnVUE Delivery?
- How Do I Find the System Requirements for an OnVUE Online Proctored Exam?
- Important Tips Before Taking an OnVUE Online Proctored Exam
Open Book Exams
Accredited Training
TOGAF® Certification
- How Do I Obtain My TOGAF Certificate?
- What Is the Value of Obtaining a TOGAF® Certification?
- Where Can I Find the Syllabus for TOGAF Certifications?
- What Is the TOGAF Certification Portfolio?
- If I Pass a Combined Exam, Do I Receive a Foundation Certificate as Well?
- How Can I Upgrade from TOGAF 9 Certification to the TOGAF Standard, 10th Edition?
Open Agile Architecture™ Certification
Online Study
- Why was my LMS account removed?
- My enrolment to the self-study materials in the LMS has expired, can I get an extension?
- I bought a PDF download but it won't open with the key provided using Adobe Reader
- Why Is My Enrollment Key Not Working for the TOGAF® Practice Tests?
- How can I reset my password for accessing The Open Group LMS/Moodlecloud site?
ArchiMate® Certification
- ArchiMate® 3 Foundation Certification Overview
- Competency‑to‑Role Mapping – ArchiMate® 3 Foundation
- Role‑Based Benefits Matrix – ArchiMate® 3 Foundation
- ArchiMate® 3 Practitioner Certification Overview
- ArchiMate® Certification – Exam Q&As
- Competency‑to‑Role Mapping – ArchiMate® 3 Practitioner
Open FAIR™ Certification
IT4IT™ Certification
Exam Vouchers
- Can I Get an Extension on My Exam Voucher?
- Can I Have a Discounted Exam Voucher?
- Why Can’t I Purchase an Exam Voucher?
- Why Can’t I Get an Exam Voucher?
- Terms and Conditions for Voucher Codes
- What Are the Terms and Conditions for Exam Vouchers included with an Accredited Training Course?
Certification Credentials
- How Certification Credentials Differ From Full TOGAF Certifications
- Completing a Certification Credential
- TOGAF® Certification Credentials
- What is the assessment for the TOGAF® Enterprise Architecture Leader certification credential?
- How do I claim my badge and certificate for the TOGAF® Enterprise Architecture Leader certification credential?
- What Is the Assessment for the Integrating Risk and Security within a TOGAF® Enterprise Architecture Certification Credential?