Overview

Pearson delivers exams for The Open Group at authorized test centers and through online proctoring. This article outlines the key policies you must follow when taking an exam at a Pearson test center.

Admission Policy (Test Centers)

• Arrive at least 15 minutes before your scheduled appointment time.
• This allows enough time to complete the required sign‑in and check‑in procedures.
• If you arrive more than 15 minutes late, you will not be seated for your exam.
• In this case, the full exam fee is forfeited.

Identification (ID) Requirements

You must bring two forms of identification to the test center.

• Review Pearson’s ID requirements before your appointment.
• Exams cannot be delivered without the correct forms of ID.
• Candidates taking a proctored exam will also be photographed as part of the check‑in process.
• Pearson administrators may refuse to seat you if they cannot properly verify your identity.

Reschedule Policy

• You must contact Pearson at least 48 hours before your scheduled appointment to reschedule.
• Rescheduling within 48 hours or failing to attend your appointment may result in forfeiting your exam fee.

Cancellation Policy

• You must contact Pearson at least 48 hours before your exam to cancel.
• Cancelling within 48 hours or missing your exam may result in forfeiting your exam fee.