Overview
If you need to change the date or time of your certification exam, you may be wondering how often you are allowed to reschedule. This article explains the general rescheduling rules for exams delivered through Pearson VUE on behalf of The Open Group.
Rescheduling Limits
You may reschedule your exam as many times as you need, as long as you follow Pearson VUE’s rescheduling policies and deadlines.
There is no fixed limit on the number of reschedules. However, all changes must be made before the reschedule deadline for your appointment.
Important Timing Rules
For exams delivered at test centers:
- You must reschedule at least 48 hours before your scheduled exam time.
- If you attempt to reschedule within 48 hours, the system will not allow the change.
- Missing your appointment without rescheduling in time will result in a forfeit of your exam fee.
For online proctored exams (OnVUE delivery):
- You must reschedule before your scheduled exam time (we recommend at least two hours)
- Missing your appointment without rescheduling in time will result in a forfeit of your exam fee.
How to Reschedule
You can reschedule your exam through your Pearson VUE account:
- Sign in to your Pearson VUE profile via https://www.opengroup.org/take-exam
- Select your scheduled exam
- Choose Reschedule
- Pick a new date and time, noting that if you have booked your exam using an examination voucher code you will not be able to reschedule past the the expiry date of the voucher code.
Your updated appointment details will appear in your Pearson VUE confirmation email. If you do not receive an email please sign in to your Pearson VUE.
See also: How to Cancel or Reschedule Your Exam