Overview
All of The Open Group examinations and certification decisions are governed by the Exam Conduct and Security Policy and the Certification Policy for Examination‑Based Programs. If you disagree with a decision made by The Open Group, there is a formal appeals process you may follow.
Policies That Apply
- The Open Group Exam Conduct and Security Policy
-
The Open Group® Certification for People – Certification Policy for Examination‑Based Programs (Version 1.1, January 2025)
- The appeals process is described in Section 8 of this policy.
- Available at: https://www.opengroup.org/library/x251
When You May Appeal
Candidates may submit an appeal within 30 days of receiving a decision notice from The Open Group.
Valid grounds for appeal include:
- Disagreement with the resolution of a problem report
- Certification denial
- Notification of a violation of the Candidate Agreement
- Any decision you believe was made in error or without proper consideration
Appeals must include:
- A reasoned written statement
- Supporting evidence relevant to the issue
How the Appeals Process Works
- The Open Group may involve third‑party reviewers as part of the evaluation.
- If requested, the appeal may be reviewed anonymously.
- The Open Group will provide a response within 60 days of receiving the appeal.
- Additional expert or internal input may be sought during the review.
Finality of Decisions
All decisions made through the appeals process are final and cannot be appealed further.