Overview
In some cases, a candidate may receive a passing exam score but still not be awarded certification. Similarly, an existing certification may be revoked after issuance. This article explains the reasons why this can occur and the policies that govern these decisions.
Why a Pass Result May Not Lead to Certification
A passing exam score does not guarantee certification. The Open Group may nullify exam results if a candidate is found to have violated Certification Program policies, especially those related to exam integrity.
Examples of integrity violations include (but are not limited to):
- Using unauthorized materials during an exam
- Copying, sharing, or distributing exam content
- Accessing or using exam pre‑knowledge (e.g., brain dumps)
- Having another person take the exam on the candidate’s behalf
- Any other behavior that compromises the fairness or security of the exam process
When such violations are identified, the exam result is invalidated and certification will not be granted.
Why a Certification May Be Revoked
A certification may be revoked if:
- A violation is discovered after certification has been issued
- Evidence emerges that the exam was not taken in compliance with program rules
- The candidate engaged in behavior that undermines the integrity of the certification
Revocation may occur at any time if policy breaches are confirmed.
Program Integrity
The Open Group takes exam security and certification integrity extremely seriously. These measures ensure that:
- Certifications remain credible and respected
- All candidates are assessed fairly
- The value of The Open Group credentials is protected for the entire community
If you believe your result or certification status requires review and is within the 30 day period allowed for an appeal (as per The Open Group® Certification for People Certification Policy for Examination-Based Programs), please contact the helpdesk with your Candidate ID, relevant details, and any supporting information.