Overview

Pearson VUE delivers exams for The Open Group at authorized test centers and through online proctoring. This article outlines the key policies you must follow when taking an exam at a Pearson VUE test center.

Admission Policy (Test Centers)

• Arrive at least 15 minutes before your scheduled appointment time.
• This allows enough time to complete the required sign‑in and check‑in procedures.
• If you arrive more than 15 minutes late, you will not be seated for your exam.
• In this case, the full exam fee is forfeited.

Identification (ID) Requirements

You must bring two forms of identification to the test center.

• Review Pearson VUE’s ID requirements before your appointment.
• Exams cannot be delivered without the correct forms of ID.
• Candidates taking a proctored exam will also be photographed as part of the check‑in process.
• Pearson VUE administrators may refuse to seat you if they cannot properly verify your identity.

Reschedule Policy

• You must contact Pearson VUE at least 48 hours before your scheduled appointment to reschedule.
• Rescheduling within 48 hours or failing to attend your appointment may result in forfeiting your exam fee.

Cancellation Policy

• You must contact Pearson VUE at least 48 hours before your exam to cancel.
• Cancelling within 48 hours or missing your exam may result in forfeiting your exam fee.