Summary
This article explains where to submit support requests that are not handled through this helpdesk. Different teams manage different types of inquiries, and using the correct contact point ensures your request is routed quickly and efficiently.
Overview
This Help Desk supports questions related to:
- Certification programs
- Exams and testing
- Digital credentials
- The Open Group Shop
- Publications
Requests outside these categories are handled by other dedicated teams. Please use the appropriate contact information below.
Systems Support
For issues related to:
- Account creation
- Login problems
- Profile updates
- System access or technical errors
Submit your request via the Systems Support Portal:
https://opengroup.my.site.com/systemssupport/s/
Forum Support
See this Knowledge Base Article on Forum Support.
Collaboration Platforms
collaboration.opengroup.org
For support with the collaboration.opengroup.org platform:
collaboration-services@opengroup.org
opengroup.us Collaboration
For support with collaboration tools hosted under opengroup.us:
us-systems-support@opengroup.org
Data Privacy
For questions or concerns related to data protection or privacy:
privacy@opengroup.org
Events
For inquiries about Open Group events, conferences, or event registration:
events@opengroup.org
Membership
For questions about membership, renewals, or member benefits:
membership@opengroup.org